Privacy policy

Last updated: November 8, 2025

TheWhizStore (“we”, “our”, or “us”) operates this website and online store, including all related content, tools, products, and services (the “Services”).

TheWhizStore is part of TheWhizKind creative network. Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase through our Services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect personal information that identifies or can reasonably be linked to you. This may include:

  • Contact details – name, billing/shipping address, phone number, email.
  • Payment information – payment card or account details, transaction history, and payment confirmation.
  • Account information – username, password, preferences, and settings.
  • Transaction data – products viewed, added to cart, wish-listed, purchased, returned, or exchanged.
  • Communications – information shared when contacting customer support or otherwise communicating with us.
  • Device and usage data – IP address, browser, device type, network details, and activity on our website (via cookies or similar technologies).

2. How We Collect Information

We collect information from several sources:

  • Directly from you when you create an account, make a purchase, or contact us.
  • Automatically when you visit or use our website.
  • From service providers who help us operate our business (e.g., payment processors, shipping providers).
  • From business or marketing partners, as permitted by law.

3. How We Use Your Information

We may use your personal information to:

  • Provide and improve our Services – process orders, payments, returns, and manage your account.
  • Personalize your experience – remember preferences and recommend products.
  • Communicate with you – respond to inquiries, provide updates, or offer support.
  • Market and advertise – send you offers and updates by email, text, or online ads (you can opt out anytime).
  • Prevent fraud and ensure security – detect, investigate, and stop unauthorized or fraudulent activity.
  • Comply with legal obligations – respond to law enforcement requests or court orders when required.

4. How We Share Your Information

We may share your information in the following situations:

  • With Shopify and other vendors who perform services on our behalf (e.g., payment processing, shipping, analytics).
  • With marketing partners to show relevant ads and promotions.
  • When you consent to sharing (e.g., social media integrations).
  • With affiliates or in business transfers, such as a merger or sale.
  • When required by law, to protect rights, safety, or respond to legal processes.

5. Relationship with Shopify

Our Services are hosted by Shopify, which also processes personal information related to your use of our store.
Shopify may use your information to operate and improve its platform, and may transfer data internationally.

To learn how Shopify handles your personal information, visit the Shopify Privacy Policy and the Shopify Privacy Portal.

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.

7. Children’s Privacy

Our website and products are designed for general audiences and are not directed toward children. We do not knowingly collect personal information from anyone under the age of majority in their country. If we become aware that we’ve received such information, we’ll delete it promptly.

8. Security and Retention

We use reasonable safeguards to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security.

We retain your data only as long as necessary to fulfill the purposes described here or to comply with legal requirements.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access and receive a copy of your personal information.
  • Request correction or deletion of your data.
  • Object to or limit certain processing.
  • Withdraw consent for marketing communications at any time (use the “unsubscribe” link in our emails).

To exercise these rights, contact us using the details below.
You can also visit Shopify’s Privacy Portal for data controlled by Shopify.

We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law.

10. International Data Transfers

Your information may be transferred, stored, and processed outside your country of residence, including the United States and Canada.
Where required, such transfers are based on approved legal mechanisms like the EU Standard Contractual Clauses (SCCs) or equivalent frameworks.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.
When we do, we will update the “Last updated” date above and post the revised version on this page.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: contact@thewhizstore.com 

We aim to respond to all privacy-related inquiries within 30 days.